Million-dollar fraud: former JetBlue employee cheated on a large amount of airline
Former JetBlue employee faces up to 20 years in prison. She pleaded guilty in a federal court in Boston for fraud in the amount of about 1 million dollars. Writes about it Fox News.
Tiffany Jenkins, a former employee of the company, used her position to switch low-cost flights to more expensive destinations for her friends, family and acquaintances. For this, she did not charge customers, but used a special internal company code in case of emergency.
31-year-old Jenkins pleaded guilty to three counts of fraud. She was arrested back in November 2018.
Jenkins had access to the JetBlue computer reservation database and was able to use the special INVOL code, which is short for forced exchange, to change flights for customers at no additional cost.
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This code is intended for use by employees when changing flights for customers who missed flights or for emergency flights, for example, in connection with the death of a relative.
During the 15 months, Jenkins used the code approximately 505 times for more than 100 different passengers. According to the US Attorney, many of these exchanges occurred after passengers booked domestic flights at low prices. Jenkins exchanged these tickets for more expensive international flights.
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The charge of electronic fraud provides for the punishment of imprisonment of up to 20 years or imprisonment of up to 3 years and a fine of 250 000 dollars.
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