A Ukrainian soldier called the Russian support service with complaints about a faulty captured Russian tank.

A Ukrainian officer decided to seek help from the Russian technical support service when he had problems operating a captured Russian tank, reports Insider.

Photo: IStock

An officer with the call sign Nomad trolled employees of the Russian tank plant Uralvagonzavod. Nomad said he had problems with the Russian T-72B3 tank, a model widely used by the Russian army. The T-72B3 is also the most advanced version of the Soviet-era T-72 tanks. He called the tank's manufacturer and hotline, and was connected to one of the designers who helped solve the problems - the engineers believed that the malfunctions could be related to the production process.

The YouTube video, which recorded the entire conversation between the Ukrainian soldier and Russian representatives of the plant, does not specify when or where Nomad and his fellow Ukrainian soldiers seized the tank.

The nomad first called a man who, according to him, was an employee of Uralvagonzavod and called himself Alexander Anatolyevich. During the conversation, Nomad made a number of complaints about the tank, including that it was leaking oil and its compressors were faulty.

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“I’m the commander of an armored group, and the problem is that we just can’t control it,” Nomad said in the video.

The person on the other end of the phone did not seem to realize that he was talking to a Ukrainian soldier. He assured Nomad that he would raise Nomad's concerns with the design bureau and engine manufacturer.

In the second half of the video, Nomad called the director of Uralvagonzavod Andrey Abakumov. The man was heard asking Nomad to report problems with the tank via a WhatsApp message.

The nomad revealed his identity to both men at the end of the conversation.

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“Look, I am the commander of the K-2 armored group. This is the second mechanized battalion of the 54th mechanized brigade of Ukraine,” Kochevnik said during the first call.

“When we take more of these tanks as our trophies, make them better so that they are easier for us to control. Do you agree? Thank you very much. Take care of yourself. Glory to Ukraine,” he added.

Captured tanks serve Ukraine

Data from open-source intelligence site Oryx shows that the Russian military has lost two-thirds of its tanks since the full-scale invasion of Ukraine.

Jakub Janowski, a military analyst at Oryx, said in May that Russia had about 3000 battle tanks at the time of the invasion. According to Oryx data for 2022, the Russians lost at least 2329 tanks.

In addition to destroying the tanks, the Ukrainians also repurposed them for their own needs.

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Michael Kofman, director of the Russian studies program at the Center for Naval Analysis, said in March that Ukraine had captured and used Russian T-80 tanks.

“They were very easy to identify. You can see an entire unit consisting only of captured Russian tanks,” Kofman said, speaking at an event organized by the Carnegie Endowment for International Peace.

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