6000 Violence: Uber publishes 2 Incident Report
Uber has published a safety report, which reports, among other things, that the company received 5 981 signals of physical attacks with harassment of passengers in 2017 and 2018. Writes about it CNN.
Among them were 464 reports of rape.
The report also noted that during the 2017 and 2018 years, as a result of the physical attack, there were 19 deaths.
In its reports, Uber has repeatedly tried to reduce the amount of harassment, saying from the very beginning that 99,9% of trips occur without incident.
The report showed that about 92% of the victims of rape were passengers and about 7% of the victims were drivers. Women make up 89% of victims, men - about 8%. Less than 1% of victims are identified as gender minorities.
The other four categories of harassment identified by Uber (including kissing without consent, touching without consent and attempted rape) do not specify whether the reporting parties were victims.
The 84 page report contains the data that Uber had for 2017 and 2018 years, and includes reports of incidents that occurred before 31 on October 2019.
Uber first promised to publish a report almost a year ago in response to a CNN investigation that found that at least 103 Uber drivers in the United States were charged with harassment or bullying your passengers for 4 years. Drivers were arrested or wanted by the police. This was the first time any figures regarding this issue were published.
Uber announced enhanced security measures in 2018, including a partnership with RapidSOS, a company that sends driver location information and relevant information to the local police department when a passenger uses the emergency button in the Uber app.
Uber has also revised its data verification policy for annual driver audits. Ultimately, Uber announced that it would end a policy that had previously forced harassment complainants to sign a non-disclosure agreement.
“The public reporting of security incidents alleged to have occurred on our platform ... could lead to negative media coverage and increased regulatory oversight, which will negatively affect our reputation among platform users,” says in a company message.
Uber and its rival Lyft are facing a lawsuit related to security issues across the country. The lack of transparency regarding the number of incidents involving drivers has become a stumbling block in the lawsuits against the company. Lyft also said it will release a safety report before the end of the year.
Didi Chuxing, China's largest transportation company, also faced problems regarding passenger safety and negative reactions to incidents, including the killing of two passengers in 2018.
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