Hackers stole data about 2 millions of T-Mobile customers: what to do if it’s about you

Last week, as a result of a massive data breach, hackers stole personal data about 2 of millions of T-Mobile customers, the wireless operator says.

Фото: Depositphotos

Having warned affected customers with text notifications, the operator reported that hackers got access to names, billing indexes, phone numbers, email addresses, account numbers and some types of accounts of some customers during the leakage process that occurred on August 20, writes Time. Financial data—such as credit card information or Social Security numbers—was not compromised by the attack.

The cybersecurity team T-Mobile “discovered and blocked unauthorized capture of some information” last Monday. A spokesman said the breach affected "slightly less" 3%, or 2 from 77, to the company's millions of customers.

All customers affected by the leak will receive or receive a data breach notification. The company urged people to contact their customer service line or contact employees through the T-Mobile app or on MyTMMobile.com to learn more. The company claims that the passwords to these accounts are kept secret, but clarifies that "it is always useful to regularly change passwords."

T-Mobile already experienced a much larger data breach back in 2015, when intervention occurred at Experian, the agency that processed loan applications for the company and provided credit reports to customers. Then the hacking affected 15 millions of customers: attackers became available social security numbers of customers and information about the data of their driver's license.

The T-Mobile attack is one of many major cyber breaches over the past few years. For example, the credit bureau Equifax was attacked, as a result of which hackers obtained the data of 143 million people, and after the Cambridge Analytica scandal on Facebook, the data of 87 million users became available.

There are different ways to protect your information, and your reaction to a data breach may vary depending on what data was exposed and where exactly the breach occurred. It is highly recommended that, at a minimum, you avoid suspicious emails and change your passwords regularly. Experts say that it is very difficult to protect against such large information leaks - however, vigilance in protecting your data will not hurt.

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