Rating of the best US airlines

Фото: Depositphotos

For the fourth year in a row, Virgin America has been ranked first in the ranking, which takes into account the quality of the services provided. 26-th annual rating Airline quality includes 13 the largest US airlines.

At the 2015 of the year, JetBlue rose to the second position in the list, which was the fourth one a year earlier, and closes the top three Delta.

Interestingly, the new rating was published on the day when the airline Alaska Airlines (fifth in the ranking) announced the acquisition of Virgin America for 2,6 billion dollars.

The authors of the rating also note the fall in the overall performance of Virgin America, despite the leadership, in comparison with the data for 2014 year.

In addition, the number of complaints to all major US airlines that are listed in the rating has increased over the last year by 38%. According to study co-author Dan Hidley, this is the worst figure in 15 years.

Airline rating for 2015 (rank in brackets in 2014):

1. Virgin America (1)

2. JetBlue (4)

3. Delta (3)

4. Hawaiian (2)

5. Alaska (5)

6. Southwest (6)

7. SkyWest (10)

8. United (9)

9. ExpressJet (11)

10. American (7)

11. Frontier (8)

12. Envoy Air (12)

13. Spirit (newbie rating).

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