American Airlines employees interrogated the teenager and forced him to buy a second ticket: they suspected the boy of skiplagging
A teenager who traveled alone from Gainesville, Florida to Charlotte for the first time was taken to a security room by American Airlines. There he was interrogated and forced to buy a new ticket, reports ViewFromTheWing.
When the teen was checking in for a flight, the agent saw his North Carolina driver's license and suspected that the booking, which included a flight from Charlotte to New York, was actually skip-plugging.
Skiplagging - from the English skiplagging (skipping the last flight segment on flights with transfers) has become a popular way to save money on air travel in recent years.
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It allows travelers to make significant savings on their flight to any destination they choose, even if it means they don't complete the journey on their ticket.
In other words, the boy was on his way to Charlotte, but he booked further—in this case, New York—because it was cheaper.
Some applications have even been invented to provide this service, such as Skiplagged. Like any other online booking service, Skiplagged shows different offers available for your desired final destination, even if you are booking a flight to another location to take advantage of a transfer.
The boy's father said he booked the ticket through Skiplagged, but he didn't know the airlines frowned on it. The teen dad always booked with Skiplagged and has been for years, but the kid has never traveled alone before. The boy confessed to skiplogging in the security room.
An American Airlines representative canceled the ticket and forced the family to buy a new direct flight ticket.
Airline policy
Airlines often charge more for direct flights than connecting routes. So people book a connecting flight through the city they want to go to and just don't get on the second connecting flight. As a result, they can often save money, but there are risks.
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Skipplugging is not illegal. This violates the rules of the airline. You "agree" to an airline contract with terms that you probably don't know about when you buy your ticket. For airlines, travel between Gainesville and New York is different from travel from Gainesville and Charlotte and has a different price. Flying to Charlotte instead of New York at a lower price is theft, according to the company.
Risks
If your flight is delayed or canceled, your airline may want to redirect you through a different hub than the city you really wanted to fly to. You cannot check in your baggage because it will be delivered to the final destination on the ticket, not where you are flying. Top Tip: When planning a skip-plug, make sure you don't book round-trip flights. When you miss even one leg of the round-trip route, the airline cancels the rest of the trip.
American Airlines said that purchasing a ticket without the intention of flying to the final destination is a violation of American Airlines' terms and conditions and is set out in the Conditions of Carriage online.
Travel bans and additional expenses
The story of this teenager is very unusual.
It is reported that the passenger was banned from using the services of the airline for 3 years. There is no leniency towards teenagers. The family also had to buy a new ticket for his trip. She did not receive a refund for the original ticket.
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Instead, they were told that they could not use the purchased ticket for the intended trip. So they should have been allowed to use the value of their ticket to buy a new one, but that didn't happen. The passenger received a three-year ban for something he didn't actually do (because he was stopped before he could break the rules).
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