Starbucks is changing the use of latrines

Starbucks coffee shop visitors can now use toilets whether they have made an order or not.

Фото: Depositphotos

Chairman Starbucks Corp. Howard Schulz said that their establishments would not want to turn into “public toilets”, but they are looking for a way to properly organize the work so that visitors can freely go to the latrines, writes Bloomberg.

"We don't want anyone to Starbucks felt that we were not giving him access to the restroom because he was less important. We want everyone to feel most important,” said Schultz.

Ранее Starbucks did not allow visitors to their facilities to use the toilets before they make an order.

This policy was revised after the mid-April 2018 scandal. It all started when two men went to the Starbucks cafe in Philadelphia (Pennsylvania) and asked for permission to use the toilet - they were refused because they did not order anything.

After that, the men sat down at a table without making an order - they explained that they were expecting a friend, and after a while the third man actually arrived at this cafe. But before that, one of the employees Starbucks called the police. The police asked the men to leave the cafe - they refused, after which they were detained for illegal stay in the territory of foreign private property. The police released the prisoners several hours later.

Since the men were African-American, a wave of indignation arose on the Internet that such a situation would never have happened if they were white and behaved the same way.

The protests began near the cafe, the company apologized, the manager of the institution was fired, 16 of April was visited by the head of Philadelphia Starbucks Kevin Johnson hoping to meet with two injured men.

As a result, the situation was resolved, and the company said that 29 may will close all 8000 cafes in the US, to conduct a course on racial tolerance for about 175 thousands of people working in these institutions.

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