In the US, Samsung recalls nearly 3 million washing machines

Фото: Depositphotos

Samsung announced the launch of a program to recall its washing machines in the US after numerous customer complaints about equipment malfunction, due to which some users were injured. Under the program got 2,8 million washing machines, said the US Consumer Product Safety Commission (CPSC).

Samsung decided to withdraw washing machines after it received more than 733 fault messages. The program affects the 34 models of top-loading washing machines, released between March 2011 and November 2016, reports VC.

«Верхняя крышка стиральной машины может неожиданно отсоединиться от корпуса во время её использования, что создаёт риск получения травмы от удара», — говорится в сообщении CPSC. В ведомстве добавили, что поступило 9 жалоб на травмы, полученные из-за этой неисправности — в том числе, на перелом челюсти и травму плеча.

В Samsung объяснили, что верхняя крышка могла отсоединиться при использовании слишком быстрого режима стирки и отжима вещей, который обычно включают при стирке постельных принадлежностей, а также крупных и плохо пропускающих влагу вещей. В качестве компенсации компания предлагает бесплатный ремонт стиральной машины на дому или скидку на покупку новой машины.Мелисса Текстон из Далласа, штат Джорджия, рассказала, что ей чудом удалось избежать серьезной травмы, после того как машинка буквально развалилась во время отжима постельного белья.«Все произошло внезапно, — рассказала она телеканалу ABC News. — The sound was so loud, as if a bomb exploded near the ear. ”

Thaxton added that she was most scared for Luke, the 4-year-old son, who was standing next to her.

In September 2016, the CPSC released a warning to users about the "security issues" of some Samsung washing machines. This happened shortly after several owners of faulty vehicles filed a class action lawsuit against the company, complaining, among other things, about the explosions of cars during use. The plaintiffs also claimed that Samsung was trying to hide from the public the presence of problems with the equipment.

In October, 2016, Samsung has stopped sale and closed the production of smartphones Galaxy Note 7, which came out in August. The reason was the numerous cases of fire devices during operation and charging. The company asked customers to stop using these smartphones and return them in exchange for compensation or another model. Because of the incident with Note 7, Samsung’s 3 2016 profit fell by 30% over the same period of the 2015 year and amounted to $ 4,6 billion, while the company initially expected to make a profit of $ 7,02 billion

Read also on ForumDaily:Samsung users: Turn off your Note 7 immediately

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