Uber took $39 from a man for a 317-minute trip: the service confused Britain with Australia - ForumDaily
The article has been automatically translated into English by Google Translate from Russian and has not been edited.
Переклад цього матеріалу українською мовою з російської було автоматично здійснено сервісом Google Translate, без подальшого редагування тексту.
Bu məqalə Google Translate servisi vasitəsi ilə avtomatik olaraq rus dilindən azərbaycan dilinə tərcümə olunmuşdur. Bundan sonra mətn redaktə edilməmişdir.

Uber took $39 from a man for a 317-minute ride: the service confused Britain with Australia

A British taxi customer was stunned when he woke up hungover to find out that Uber had charged $39 (£317) to his debit card. Writes about it New York Post.

Photo: IStock

Oliver Kaplan, 22, booked a car through the app after finishing his shift at the Buxton Inn in Manchester, UK. The chef planned to meet up with friends at the Witchwood, a pub just four miles (6,4 km) away.

“I booked an Uber, like most nights on my way home from work, and everything seemed fine,” Kaplan said.

He claims that the price listed on the app was between $11 and $12, which he gladly accepted.

“The driver came, I got into an Uber, and he took me exactly where I was supposed to go,” he said. “It was a 15-minute journey—maximum.”

The guy got home and forgot to think about it, but the next morning he received a message from Uber.

On the subject: Uber has been bribing the police and manipulating the facts for years, with prominent politicians covering for it.

“When I woke up the next morning hungover, the last thing I expected was a check of over £35 ($000),” he said.

Kaplan quickly reached out to Uber's customer service department via the app to get details on the incredible amount of the charge.

“This amount could not be withdrawn because I did not have enough funds,” he said, saying that Uber employees were initially puzzled by such an amount.

Eventually, the company's engineers determined that the landing site had somehow changed to Australia.

It's not clear how the confusion occurred, but it's possible that a software glitch could have caused the location to switch from a Witchwood pub in Manchester to a Witchwood park in Victoria, Australia.

Kaplan did not have $39 in his bank account, so Uber was unable to withdraw such funds.

You may be interested in: top New York news, stories of our immigrants and helpful tips about life in the Big Apple - read it all on ForumDaily New York

“If I had that kind of money, I would have to chase after them [the company] to get a refund,” he explained. “It could have put me in all sorts of financial trouble.”

“Fortunately, Uber sorted it out right away, but it was a busy half hour,” Kaplan said.

In a statement, Uber said: "As soon as this issue was raised regarding Oliver's account, we immediately corrected the fare. We are very sorry for the inconvenience caused."

Kaplan is not the first Uber rider to wake up hungover and with a very large app bill.

Back in March 2020, a drunken British college student accidentally entered the wrong destination when ordering an Uber. He named an address 250 miles (402 km) away, after which he fell asleep and slept through the entire 5 hours of the trip.

The guy was horrified when he woke up in the wrong place and received a bill for $1700.

Read also on ForumDaily:

How to quickly find everything you need on Google

Pumpkin Picking, Harvest Festivals, and Corn Mazes: The Best Fall Things to Do in Florida

Chances of Winning the Green Card Lottery by Country

You can save up to 50%: a life hack on shopping at Walmart has gone viral on TikTok

Coffee or tea: which is better for our health and mood

taxi Uber account World
Subscribe to ForumDaily on Google News

Do you want more important and interesting news about life in the USA and immigration to America? — support us donate! Also subscribe to our page Facebook. Select the “Priority in display” option and read us first. Also, don't forget to subscribe to our РєР ° РЅР ° Р »РІ Telegram  and Instagram- there is a lot of interesting things there. And join thousands of readers ForumDaily New York — there you will find a lot of interesting and positive information about life in the metropolis. 

1086 requests in 1,235 seconds.