They demanded to jump to the toilet and undressed at all: a woman without a leg was humiliated on board American Airlines

A lawsuit filed by an Idaho woman against American Airlines alleges that airline flight attendants told a blind woman who was missing a leg to “jump” down an aisle to the restroom, she writes. The Daily Mail. In addition, they tried to undress the woman with other passengers and forced to use the toilet with an open door.

Photo: Shutterstock

Tammy Spears has filed a lawsuit against American Airlines and the reservation service CheapOAir in federal court in Utah, seeking compensation for moral damages.

The lawsuit alleges that the four-hour flight from Salt Lake City to Charlotte, North Carolina was not equipped with a special aisle chair, which she could use to get to the toilet.

Representatives of the airline made a statement in connection with the incident.

“We take the safety and comfort of our customers very seriously and strive to provide a positive experience for everyone who travels with us. Representatives of the company have communicated with Ms. Spears and her family many times, so we will consider the allegations during the trial, American Airlines said.

According to the lawsuit, Spears traveled from Idaho, where she lives, to visit relatives in Richmond, Virginia, in August 2019.

Spears is blind, in addition, her left leg was amputated in 2018 for undisclosed reasons related to health, the lawsuit says. She did not have a prosthesis during the flight, and she used a wheelchair for mobility.

The lawsuit alleges that American Airlines advised her to fly out of Salt Lake City due to the inclusiveness of the airport. The Spears family told the airline four days before the flight that it would need access to a special seat to move along the aisle during the flight.

However, as soon as the plane appeared in the sky and Spears asked to help her get to the toilet, the flight attendants informed her that there was no special chair on board.

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The flight attendants asked Spears to “jump” on her right foot to the toilet. But the woman was tired and could not jump, the lawsuit says.

“They came up with the idea of ​​lifting up the entire right row of passengers in business class and making them go to the back of the cabin so I could get to the toilet by moving from seat to seat,” Spears told KMTV.

“I tried to explain that I couldn’t move around in chairs, I didn’t have a leg. Then they asked me to crawl on the floor, which I did. I crawled through the entire first class along the aisle. People stared and looked at me...” she recalls.

The lawsuit claims that Spears’s trial did not end there, as she was too worn out to go up in front of the toilet. Stewardesses began to undress her right in front of business class passengers. Then the attendants insisted that she (for unspecified reasons) use the restroom with the door open.

The complaint says that Spears "was too humiliated and exhausted, and her need was very strong to resist."

When Spears finished using the restroom, she told the flight attendants that she was immensely tired to return to her place.

The lawsuit says the flight attendants "devised another scheme" to get the passenger back in her seat. The woman was positioned "on something flat and dragged inch by inch back to the spot."

Alarmed by what is happening, a business class passenger offered to swap places with Spears for the remainder of the flight so that she would not have to get to her seat.

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The lawsuit accuses the airline of subjecting Spears to "pushing, lifting, dragging, falling, crawling and humiliation."

Spears purchased her plane ticket through CheapOAir. A spokesperson for Fareportal's parent company told the Dallas Morning News it sympathizes with the passenger, but "the conversation regarding this situation should be between her and the airline."

“I'm not the only one with a disability. I think with horror that, for example, my mother could have been on this plane, and she would not have been able to crawl on the floor. I barely made it,” Spears said.

She expressed gratitude to the passengers of that ill-fated flight - they tried to help her. But she accuses the airline of not providing a special seat for passage. Spears is now seeking damages in excess of $75.

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