Cruise Line Bills Passengers $1300 for Minor Mistake

A Royal Caribbean cruise passenger returned home from vacation to find a $1300 bill after making a simple and common mistake. What kind of mistake was that and what complaints passengers have about cruise line pricing policies, writes New York Post.

Phooto: Pressfoto | Dreamstime.com

An unnamed passenger purchased a Royal Caribbean Wi-Fi package believing it would cover cell phone service on the cruise.

However, upon returning home, the tourist was shocked by the bill from the mobile operator.

Because the passenger did not turn on airplane mode, his phone incurred roaming charges and downloaded updates and data in the background while sailing.

On the subject: Unsanitary conditions on cruise ships: which ships have a high risk of catching E. coli

In addition to these fees, there was a charge for the video that the passenger's child watched on the device throughout the trip.

The man complained to the cruise line but was told it was his fault because he had not turned on airplane mode.

Luckily, the family didn't take the $293 Costco around-the-world cruise. Just imagine the roaming costs!

Cruises with pricing policy complaints

Royal Caribbean isn't the only cruise line to have sparked customer complaints over "hidden costs."

Carnival Cruise Line has faced criticism over controversial changes to its pricing policy.

The world's largest cruise line now requires all adult (21+) cabin passengers to purchase a package Cheers! (unlimited alcoholic drinks), if at least one of them selected this option.

The rule has caused some discontent, especially after the 17% price increase.

Passengers on cruises of six nights or longer who previously paid $70,74 per day for the Cheers! package (including alcoholic and non-alcoholic beverages) will now be forced to spend $82,54 per person per day, including an 18% gratuity.

You may be interested in: top New York news, stories of our immigrants and helpful tips about life in the Big Apple - read it all on ForumDaily New York

Carnival spokesman John Heald defended the rule on Facebook, where many passengers expressed their displeasure. They called the change “outrageous,” “very annoying,” and “unfair.”

Heald explained that such regulations were introduced due to abuses.

"We tried to get rid of this package in the early stages, which led to abuse," Heald said. "Sorry, but we have no plans to change this rule."

Read also on ForumDaily:

Miami Cruise Passenger Dies in Front of Other Vacationers

Cruise Line Offers Americans to Go to Sea for 4 Years to Escape Trump's Regime

American retiree travels the world: it's cheaper than living in the US

Do you want more important and interesting news about life in the USA and immigration to America? — support us donate! Also subscribe to our page Facebook. Select the “Priority in display” option and read us first. Also, don't forget to subscribe to our РєР ° РЅР ° Р »РІ Telegram  and Instagram- there is a lot of interesting things there. And join thousands of readers ForumDaily New York — there you will find a lot of interesting and positive information about life in the metropolis.