Lost baggage or things at the airport: where to run and what to do

Travel is a stressful event. Sometimes it is very difficult, given the delay or postponement of the flight, transfer and the massive influx of travelers on holidays or pre-holiday days. It's no secret that people tend to forget so many things at checkpoints.

Photo: IStock

According to TSA estimates, between 90 and 000 pieces of luggage remain at checkpoints every month, that is, more than a million pieces per year!

On the subject: What is done with forgotten air bag in the USA

DCA's TSA Lost and Found Office is provided for this case.

Lost and found items are usually kept there for 30 days. If they are not claimed, they are either destroyed, transferred to a government agency as surplus property, or sold to the TSA as surplus property. Money from the sale of all lost and found items goes to the US Department of the Treasury and a general fund used to pay the US government debt.

In a number of places, lost and found items are transferred to the airport at the end of each day.

If you lost something at the TSA checkpoint or if there are no items in your checked baggage, go to the website TSA.

Here, enter the name of the airport and you will see the available contacts or an online form that you fill out to report your loss.

You can also refer to @AskTSA в Facebook и Twitter 365 days per year.

For items left in other areas of the airport, please contact the airport. TSA works with private companies that specialize in reuniting owners and their property.

For electronics, passengers are encouraged to post their contact details on the outside of electronic devices, such as laptops, in case the item gets lost. TSA will make every effort to reunite passengers with their belongings.

The memory of electronics unclaimed within 30 days will be destroyed: they clean the laptop hard drive or completely destroy information to protect personal data.

On the subject: Errors of passengers, due to which luggage is lost

Passengers may return to the airport to collect their goods, or authorize someone in writing to do so. Goods are sent back to the owner at the expense of the owner. To retrieve a lost item, you must describe it, indicate when it was lost, provide a color, or any information that identifies the item to ensure it is reunited with its rightful owner.

If you filed a claim for lost baggage or an item, you will have to wait up to six months for it to be considered.

All allegations are thoroughly investigated and the final decision to approve a claim remains with the TSA. If your application is approved, you will receive a letter and form to complete regarding the settlement agreement and/or payment methods. You can check status your application at any time.

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