Mail lost ticket: Florida woman lost lottery win

A Florida woman says she lost her lottery winnings after the United States Postal Service (USPS) lost her lottery ticket. Writes about it New York Post.

Photo: Shutterstock

Sue Burgess of Hernando County said she was thrilled to discover earlier this summer that she had won $ 1000 in the Second Chance Lottery.

“I was delighted. To me, it was like winning a million dollars,” Burgess said.

But at the time, she could not claim her winnings at any of the local lottery offices, as they were closed due to the pandemic.

She followed the instructions of the state lottery and went to the post office to send her ticket by certified mail.

Burgess said the ticket was never delivered to the lottery office within the week it took to claim the prize.

Her tracking information most recently showed that the ticket was in transit at the Tallahassee Post Office on 12 August.

“I was told the company didn’t receive the ticket, and no ticket, no prize,” Burgess said.

Burgess said she could have left her ticket in the mailbox at the local lottery office, but she decided that certified mail was a safer and more efficient option.

On the subject: 30 years choosing the same numbers: a resident of Colorado tore two lottery jackpots per day

“I understand that with COVID-19 mail is moving a little slower. But for security purposes, certified mail usually takes precedence,” Burgess said.

Six weeks later, the winning ticket has still not been delivered.

The USPS apologized to Burgess and said it is partnering with a lottery company to help the woman claim her prize.

“We apologize to Burgess for any inconvenience she may have experienced,” the Postal Service said. “In this particular case, we continue to work with lottery officials to confirm receipt of the mailing.”

The Florida Lottery has stated that it is not responsible for any errors made by the postal service, but will make an exception for Burgess and pay her a prize if the parcel appears marked as shipped on time.

“Burgess's situation is an unusual circumstance and, to our knowledge, no other winner has experienced this issue,” lottery officials said in a statement. — As the company did not receive Burgess's ticket within the seven-day entry period, an alternate winner was selected and the prize was paid to him. However, if Burgess's package arrives postmarked at Florida Lottery headquarters before the original expiration date, we will pay out the winnings."

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