Passenger offered 8 hours to keep the baby on the floor due to the lack of a cradle on the plane - ForumDaily
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The passenger was offered 8 hours to keep the baby on the floor due to the lack of a cradle on the plane

The enraged mother, who was supposed to fly with her husband and 5-month-old son from London to Toronto, claims that British Airways advised her to lay the baby on the floor during an eight-hour transatlantic flight due to the lack of a safe cot in the new Airbus. Writes about it The Daily Mail.

Фото: Depositphotos

Six months before the trip, even before the baby was born, 34-year-old Kate Haussauer booked premium economy seats, which meant the ability to use a bassinet or cradle during a long flight. The woman claims she called the airline numerous times to ensure all options would be available - and British Airways confirmed this.

According to her, on the eve of the flight she was informed that the flight would take place on a new Airbus aircraft. These new planes, the woman says, have bassinets that are not safe for children, so she was advised to carry her son on the floor for the entire 8-hour flight. As an alternative, the team suggested “placing blankets” on the floor.

On the subject: The plane returned to the airport due to the fact that the passenger forgot the child in the terminal

“6 months ago I booked a flight to Toronto with my husband and baby son to introduce my baby to my family for the first time. British Airways called me to say that they will be using new Airbus aircraft on the Heathrow to Toronto route, but the economy and premium bassinets are not safe. So, my son would have to be held for the entire flight,” says the woman.

She called more than once to confirm seats and was told everything would be fine, and they suggested keeping her five-month-old baby in a sling or “putting some blankets on the floor.” It was too late to cancel the flight due to inconvenience, and the child’s first flight was very important.

“We made reservations before the baby was born and were looking forward to the trip so our son could meet one of his godparents for the first time,” Kate shares. “I just want to travel without my son lying on the floor and having to be held for eight hours.”

On the subject: 'Saved my day': the flight attendant helped mom reassure the crying baby. PHOTO

A British Airways spokeswoman denied that Haussauer was asked to place the baby on the floor: "As a responsible airline, we would only advise that the baby can travel safely on an adult's lap, in a bassinet or in a suitable seat."

“We cannot guarantee the availability of a bassinet on board and have contacted our customers to discuss their options,” the airline added.

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