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Some US residents will not automatically receive new financial aid: what to do

Taxpayers who checked the status of their second payment using the IRS Get My Payment tool and received a Payment Status # 2 - Not Available message will not receive payment automatically, IRS reported to the publication CNBC.

Photo: Shutterstock

The agency began automatically depositing and sending out millions of payments of up to $ 600 to individuals and each of their dependent children.

And while many Americans received their second payments on the evening of Tuesday, January 5th, the IRS now says that people who receive a second payment status message in the Get My Payment tool will have to wait until they file their 2020 taxes to receive payment even if they received the first payment without problems.

“The IRS is telling people that if they do not receive their payment, they must file their 2020 tax return electronically and demand a refund of the incentive payment on their tax return,” the agency notes.

An agency spokesperson did not explain why this is the case or why the issue appears to have affected those filing 2019 taxes through H&R Block and TurboTax, in particular.

On the subject: New financial aid in connection with COVID-19: how to track payment online

Payments were also sent to the wrong bank accounts

Many people - especially those who filed their 2019 tax returns with H&R Block and TurboTax - also report that their payments were sent to the wrong bank accounts.

The IRS advises that banks that receive payments will have to return the money and then the IRS can resend it to the correct accounts.

As of Tuesday evening, January 5, some people who applied through H&R and initially received their payments to the wrong account told CNBC Make It that their payments were successfully credited to their checking accounts.

Only the IRS can pay financial aid, so the agency encourages people to check its website for updates on current issues, not the websites of financial institutions or tax authorities. The IRS also notes that its telephone representatives do not have additional information beyond what is available on the IRS website.

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