Kohl's will start accepting Amazon returns - ForumDaily
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Kohl's will start accepting Amazon returns

Bought something at Amazon and want to send it back? Kohl's will help you with this. Kohl's chain of stores announced that, starting in July of 2019, the network will accept Amazon returns in all of its 1150 branches.

Фото: Depositphotos

This step emphasizes a serious problem when buying online: you often cannot touch or try something before you buy it, and if the product does not work or does not work, returning it may be a problem.

On the subject: 5 Ways to Find Amazing Amazon Deals

Kohl's-Amazon partnership offers to solve this problem, at least for people living near Kohl's, whose stores are located in suburban shopping centers.

Why this cooperation?

Everything is simple: traffic and new customers. If Amazon buyers go to Kohl with returning the goods, perhaps they will look after a few things.

Michelle Gass, Kohl's chief executive officer, said the new service "is another example of how Kohl's provides innovation to drive traffic to our stores and increase value for our customers."

On the subject: How to return products purchased on Amazon for free

Earnest Research found that a few months after Kohl stores in Chicago began working with Amazon as part of a pilot project, revenue growth in stores began to outpace the rest of the US, and sales, transactions and customer growth also increased.

As for Kohl's, the deal with Amazon is not the only innovative network partnership. Kohl's closes some of its stores and then leases or sells these premises to Planet Fitness and Aldi in order to attract traffic to its outlets.

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Miscellanea In the U.S. return Amazon Kohl's
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