If you used Cash App, you can get up to $2500 in compensation

Cash App users will soon be able to receive money into their bank accounts. The mobile payment service is required to pay $15 million in damages. According to the class action complaint, plaintiffs sued Cash App Investing and Block Inc. due to companies' "failure to exercise reasonable care in maintaining the security and protection of sensitive consumer information." Cash App users have until November 18, 2024 to file a claim for damages, reports USA Today.

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The lawsuit says the December 2021 data breach resulted in "the unauthorized public disclosure of personal information of 8,2 million current and former Cash App Investing customers."

Cash App is a popular mobile payment service developed by Block, Inc. (formerly Square, Inc.), which allows users to send and receive money, make purchases and manage their finances directly from their smartphone. In addition, the service offers features such as buying and selling Bitcoin, investing in stocks, paying bills and using a Cash Card debit card linked to a Cash App account.

A former employee of the company gained access to the personal information of Cash App users and uploaded the data online without the users' knowledge, the lawsuit says.

If fraudulent or unauthorized transactions (withdrawals, transfers) were carried out on user accounts between August 23, 2018 and August 20, 2024, they have the right to file a claim for up to $2500, according to Cash App website.

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Here's what you need to know about Cash App claims settlement.

Who has the right to file a claim?

Cash App users must have an account that was valid from August 23, 2018 to August 20, 2024 to file a claim. Those who did not receive a refund from Block Inc., Cash App Investing or a third party are eligible for compensation, the mobile payment service said.

What types of complaints can Cash App users make?

According to Cash App, users have the right to claim the following compensation:

• Unforeseen losses: You can request compensation for data leakage from your Cash App account. If a user is eligible for a refund, they can receive up to $2500 after providing the required documentation to the company.
• Lost time: Cash App users who file a claim may be entitled to compensation for lost time. You may be reimbursed for up to three hours at a rate of $25 per hour for time spent investigating whether there was a data breach or unauthorized activity on your account.
• Transaction losses: If the user has suffered monetary losses and has not received compensation, he has the right to submit a request for compensation for the lost money.

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What to do if you have multiple Cash App accounts

Users must submit only one claim form. However, if you have multiple Cash App accounts to file a claim, the mobile payments service encourages users to list financial loss details and their claim information on one form, Cash App said.

How can I make a claim?

To file a complaint, Cash App users should fill in the form until November 18, 2024.

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