Endless construction turned the cruise into 16 hell days

Hundreds of holidaymakers expressed their discontent after their dream turned into a nightmare.

Photo: Facebook / Panama Canal Sun

In March, over 2000 passengers were delighted to embark on a two-week luxury cruise. Norwegian Sun between Miami and Los Angeles through the Panama Canal.

As soon as the ship sailed, passengers who paid thousands of dollars were told that reconstruction work would take place on board. However, the apparent scale of repair work was higher than they could imagine.

Photo: Facebook / Panama Canal Sun

Photo: Facebook / Panama Canal Sun

Photo: Facebook / Panama Canal Sun

Photo: Facebook / Panama Canal Sun

Passenger May-Claire Locke said that her family survived “16 days of hell” on board the ship.

“It wasn’t a vacation,” she said. “It was a full-fledged construction project.”

Many restaurants and the amenities of the ship were closed, the constant noise and the smell of chemicals prevented passengers from relaxing.

Locke also said that metal filings got into her son's eyes, so the family had to take him to the doctor.

Photo: Facebook / Panama Canal Sun

Photo: Facebook / Panama Canal Sun

Photo: Facebook / Panama Canal Sun

Charles O'Dale wrote on page Facebook, created to draw attention to the inferno: “These are metal filings that flew towards us on our balcony - from a jackhammer that was working just one meter above us. This requires eye/ear/breathing protection, but we didn’t have any.”

Photo: Facebook / Panama Canal Sun

Photo: Facebook / Panama Canal Sun

Photo: Facebook / Panama Canal Sun

Photo: Facebook / Panama Canal Sun

Annie Barber was also aboard the ship and said that the scale of the work was incredible:

“By Sunday 18 March we were shocked at the level of work being carried out,” she said.

"The old deck floors were removed, and the new liquid floors were poured and then polished."

Photo: Facebook / Panama Canal Sun

"During the cruise there was a strong smell of chemicals, and not only in public places, but also in our cabin."

Passengers Annie Barber and Alan Taylor published in Facebook a letter that they wrote to the company, detailing what happened.

As a result, the cruise company offered the victims a 25-percent discount for the next flight, which passengers considered unacceptable.

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