The airline donated passengers' luggage to charity: they were told that the suitcases were lost

After four months of AirTag tracking lost baggage, a couple from Ontario, Canada were shocked to learn that Air Canada had donated their suitcase to charity. Writes about it Yahoo!.

Photo: IStock

Nakita Reese, an Ontario-based dancer, choreographer and sports therapist, recently uploaded a video to TikTok describing her ordeal after returning from her honeymoon in Greece.

After landing in Montreal, they had to recheck their bags before flying to Toronto, Reese said. After arriving at the Toronto airport, she said her bag had arrived but her husband's had not.

"It wasn't a problem," she says in the video.

@nakitarees2 @aircanada you have some SERIOUS explaining to do here. #lostluggageissues #lostluggagereport #montrealairport #aircanadasucks #aircanada ♬ original sound — nakitarees

The couple filed for the loss of the bag and checked their AirTag tracker, which showed the bag was still in Montreal.

The bag, stuck in a warehouse in Montreal for four weeks, Reese said, they saw as being sent to a warehouse in Etobicoke.

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“We were very excited because we thought he was returning to Toronto. It's amazing!" Reese said.

However, the suitcase remained there for more than three months.

Reese, meanwhile, says Air Canada reimbursed them "a quarter" of the cost of the three weeks' worth of clothing in her husband's suitcase.

The couple called Air Canada several times, but they were unable to collect their luggage. That's when they decided to check out the warehouse in Etobicoke themselves.

“We started looking through some doors with a flashlight in a public warehouse until we found one that was piled floor to ceiling with luggage,” she recalled. “From floor to ceiling, from wall to wall, it’s just luggage.”

After the trip, the couple called the police and were shocked by what they saw next.

“Our luggage was donated to a charity on behalf of Air Canada because they thought it was lost. But we’ve been tracking our luggage for the last four months,” Reese marveled. “In reality, he was never truly lost because we know where he was all this time.”

The police also found more than 500 suitcases, many bags with iPhones, laptops and AirTags.

@nakitarees2 @Air Canada wrongfully donated my luggage after less then 30 days to a charity WITHOUT my knowledge of consent. You do not own this property and therefore can not donate it. @cp24breakingnews @ctvnews @Celine Dion #lostluggageissues #lostluggagereport #aircanadaairlines ♬ original sound — nakitarees

“The police are not impressed with how Air Canada is handling this because they are taking over our property and deciding what to do with it and donating it,” Reese noted.

Toronto criminal defense attorney Markus Bornfreund said “the airline does not legally own this bag. She was lost and then found."

“It has never been handed over to Air Canada,” he stressed.

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After this incident, Reese considers legal action and encourages everyone to speak up.

“Because they won't do anything or change until enough people start spreading the word,” she said. “We need this to be on a large scale, because such actions are wrong and criminal.” My property was donated without my consent and without my knowledge.”

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