Passengers called 9 airlines with the worst service
When traveling by plane, many factors can ruin your vacation - turbulence, flight delays, lost luggage and other reasons. Problems occur in all airlines, but airline employees cope with difficulties in different ways: some surround customers with care, others take a tough and uncompromising position.
Travel + Leisure's asked passengers from all over the world to evaluate the airline service. They interviewed travelers making a short flight inside Europe, and tourists flying to the other end of the planet. Evaluated comfort, quality of food, convenience, friendliness and overall level of discussion.
As a result, the most unexpected were the results of the quality assessment of the discussion on board. The company has compiled a list of airlines with the worst service.
- Spirit Airlines
- Allegiant
- Frontier Airlines
- EasyJet
- Royal Air Maroc
- Vokaris
- Egyptair
- Air India
- United Airlines
“I'm not a complainer, but the quality of work at Frontier, for example, has deteriorated dramatically in recent years,” says one passenger surveyed. “They once had amazing, helpful flight attendants, but now they look like uncaring robots.”
“We will never fly on Spirit,” said Amy Barwick, one of the passengers interviewed. - You think it's cheap. But in the end you pay more. And it all ends in complete disappointment.”
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