American passengers choose the best and worst airlines

Фото: Depositphotos

American passengers chose the worst and best airlines. Reports about it cnn.com. The survey participants were asked to rate carriers using the 100-point system. The study was conducted by the organization American Customer Satisfaction.

As a result, Spirit Airlines was named the worst airline. She scored a total 62 score from 100. For the last place, Allegiant Air (65) and Frontier Airlines (66) struggled with it.

The first two places in the rating were shared by JetBlue and Southwest Airlines with 80 rating points. Both companies offer relatively low prices, while trying to provide a high level of service.

We publish the results of the study:

JetBlue Airways - 80 points

Southwest Airlines - 80 points

Alaska Airlines - 77 points

All Others - 74 points

American Airlines - 72 points

Delta Air Lines - 71 points

United Airlines - 68 points

Frontier Airlines - 66 points

Allegiant Air - 65 points

Spirit Airlines - 62 points

Recall that Spirit Airlines, at one time, has gained popularity due to low prices for tickets. However, this particular carrier allows only one bag in the cabin (carry-on) for free, and passengers have to pay for extra space. The airline offers even print tickets at the airport for money.

Due to the sharp reduction in the cost of fuel, some airlines are investing in passenger services. For example, American Airlines, which ranked fifth in the ranking (72 points), returned passengers free snacks on domestic flights.

See also:

Price drop: airfare continues to decline

American airlines have introduced new rules, ignorance of which can be costly

The best date to buy a ticket has become known.

US airlines have applied for flights from Miami to Cuba

That is why you can not publish photos of airline tickets

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